Terms and Conditions of Service
These Terms outline your access and use of Venarifquelo’s automated market recommendation platform. By using the service, you acknowledge your acceptance and confirm you have read all details carefully.
Last revised: January 30, 2026
Service acceptance
By continuing to access our platform, you accept these Terms, including our Privacy Policy and Disclaimer. If you do not agree, you should not use the service. Use is voluntary and results may vary by individual and circumstance.
Key definitions
Certain terms used in these Terms have specific meanings, as clarified below:
- ‘Service’ means access to Venarifquelo’s automated market recommendation platform and related support.
- ‘User’ refers to any person accessing or making use of the platform, subject to South African legal capacity.
- ‘Recommendations’ are non-binding, data-driven signals generated by AI and analytics and not assurances or guarantees.
- ‘Personal Data’ refers to information about a natural person that can identify them directly or indirectly.
Acceptable service use
Service use must comply with applicable laws and respect other users’ rights. Content is not intended as personal financial advice—users are responsible for their own actions and should seek independent advice as needed.
Eligibility
Only persons 18 years or older may use the service. Users must have legal capacity under South African law.
Not available where prohibited by law.
User responsibilities
Users agree to adhere to all legal and ethical standards and make informed decisions regarding their use of the recommendations provided.
- Use the platform responsibly and for lawful purposes only.
- Keep your login credentials confidential at all times.
- Alert us promptly if you suspect unauthorised account activity.
- Review service notifications and information updates regularly.
Prohibited service uses
Certain behaviours are strictly forbidden to protect all users and the integrity of the platform.
- Attempting to circumvent, attack, or compromise security measures of the platform.
- Sharing misleading information or misrepresenting service recommendations as personal advice.
- Using the platform for illegal, unethical, or unauthorised purposes.
- Transmitting malware, spam, or harmful code through service channels.
- Abusing, harassing, or intimidating staff, users, or partners.
Intellectual property rights
All platform content, including data outputs, models, text, images, and proprietary AI tools, belong solely to Venarifquelo or its licensors. Users may access and use content for personal reference only—no redistribution, reverse-engineering, or unauthorised replication permitted.
User content rights
User submissions remain your responsibility; do not post anything unlawful or infringing. By submitting, you grant us a limited licence to use content for operational purposes.
Your content rights:
You may request removal or review of your content as allowed by law, but must not claim proprietary rights over our platform outputs.
Privacy and security notice
Your data is handled according to our Privacy Policy. Use of the service implies agreement with how data is collected, stored, and processed. Read Privacy Policy
Essential service disclaimers
Venarifquelo provides information for context and review, not for specific financial decisions.
Important notice:
We do not offer guarantees of results or suitability for any particular objective. Recommendations are informational only. Results may vary.
Limitation of liability
We are not liable for losses, errors, or actions taken based on recommendations generated by the platform. Users bear complete responsibility for their actions.
Indemnity
Users agree to defend and hold harmless Venarifquelo and its staff from claims, losses, or damages arising from misuse of the service or violation of these Terms.
Dispute resolution process
Disputes related to the service are subject to internal resolution efforts before resorting to external proceedings.
Arbitration
Should informal efforts fail, disputes may proceed to arbitration under South African law.
Parties agree to binding arbitration as the primary dispute resolution method.
Online dispute resolution
EU-based users may use the Online Dispute Resolution platform provided by the European Commission for cross-border issues.
ODR information is available here: ODR information is available here
Applicable law and jurisdiction
These terms are governed by the laws of South Africa. Disputes are subject to South African courts.
Termination
Breach of these terms may result in suspension or termination of access to the service. Users may terminate accounts at any time.
Changes
We may update terms at any time and will notify users of changes where required by law. Continued use signals acceptance.
Severability
If any part of these terms is found invalid, the remainder shall stay effective and enforceable.
Entire agreement statement
These Terms and referenced documents form the full agreement between you and Venarifquelo regarding the service.
Contacting Venarifquelo support
For questions or issues regarding these Terms or the service, contact us below.
Email support: content@venarifquelo.sbs
Phone: +27(16)8071575
Address: 7 Walter Sisulu Avenue, Cape Town 8001 South Africa
Effective date: January 30, 2026
Version: 2.2